Using this Manual

The Wigan Children's Services Procedures Manual is produced and maintained in partnership with tri.x. This replaces all previous procedures manuals.

For further details, please contact Ian Wraith (I.Wraith@wigan.gov.uk) or Rachel Derbyshire (Rachel.Derbyshire@wigan.gov.uk).

This manual will be updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the Home page. You will also find the detail of the next planned manual update in this section.

These procedures use the word 'must' where the provision is a legal requirement. The word 'should' is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

Please contact Ian Wraith (I.Wraith@wigan.gov.uk) or Rachel Derbyshire (Rachel.Derbyshire@wigan.gov.uk) with any suggested additions, amendments or where there are other issues, e.g. broken links, to the manual.

The next update of this manual will be live online in January 2025.

This manual contains a local resource section which can be accessed via the navigation bar. If there is a resource that you think should be added talk in the first instance to your manager. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

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The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Wigan Council.

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. 

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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